TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
...except you might want to provide an *even* number of
scale points. (1 to 4)
If you give people the chance, they'll opt for the middle, thus not giving
you a feel if you're more right than wrong...
Mary
Mary Durlak Erie Documentation Inc.
East Aurora, New York (near Buffalo)
durl -at- buffnet -dot- net
On Thu, 4 Jun 1998, Suzette Seveny wrote:
snip>
. Provide a satisfaction scale for each question (1 - 5 works well)
snip>