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Subject:Re: Humor as a communication technique From:Tracy Boyington <tracy_boyington -at- OKVOTECH -dot- ORG> Date:Tue, 16 Jun 1998 15:02:24 -0500
> I doubt a customer who has just spent thousands of dollars for a
> software package that may be the lifeblood of his/her business is going
> to be in the mood for levity while trying to learn it. Humor does have
> its places, but I think there could very easily be more negative
> ramifications than positive by including it in technical documentation.
Although I'm sure you realize technical communication is not limited to
technical documentation.
