Re: Help me name my department

["E. Gail Miedema" <egail -at- TELEPORT -dot- COM>]

My vote is:

User Assistance Development Group

or...

User Assistance Development Department

or simply...

User Assistance Development  (a'la Research and Development)


Cheers,
-E. Gail Miedema


On Thu, 1 Oct 1998, JGREY wrote:

> Hello techwhirlers,
>
> I manage the Documentation Department for Made2Manage Systems, a
> developer of enterprise resource planning software for small- to
> mid-sized manufacturers.
>
> Fortunately for us, our work has expanded beyond the bounds of
> documentation.  Our mission is to develop tools and provide services
> that help users learn our products more quickly and become
> self-sufficient.  This includes books and online Help, of course.
> However, it will also soon begin to include usability testing, user
> interface design, and performance support systems.  For example, one
> product has 200 reports, and users complain that they never know which
> one contains what information.  We could develop a tool that lets the
> user choose keywords that match the output they want, list for them the
> report(s) that include that information, and let them generate the
> report(s).
>
> So it's time to rename my department.  The best I've come up with, "User
> Assistance Tools Group," rolls clumsily off the tongue.  It's also
> esoteric; *we* know what it means, but we'd have to explain it to
> everyone else.  The new name has to clearly and concisely communicate
> what we do.
>
> Any ideas?
>
> Thanks,
> jim
>
> jim grey \ Documentation Manager
> Made2Manage Systems, Inc. \ jgrey -at- made2manage -dot- com
>
>
> From ??? -at- ??? Sun Jan 00 00:00:00 0000==
>
>


 From ??? -at- ??? Sun Jan 00 00:00:00 0000=