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Tracy Moore asks if anyone on the planet has gotten
Blue-Sky's WebHelp product to work as advertised.
The short answer: No.
The long answer, with all the details, repeated calls to
Blue-Sky support (ignored, as usual), repeated emails
(ignored, as usual), and the always-worth-trying effort
of polling every soul I know who has used this misbegotten
excuse for a product deleted: No.
Blue-Sky has a long, well-documented (in certain forums,
anyway) history of promising what they absolutely cannot
deliver. Cross-browser, platform-independent help is but the
latest in a long, frustrating, and expensive list.
I'd recommend checking into the newest release of
ForeHelp Premiere ... www.forefront.com.
