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I want to thank everyone who responded to me on this topic, both on
and off list...some of the responses were some of the most detailed
and explanatory responses I've seen from this list in a long time.
Anyway, the way it has been resolved is that documentation will will
responsible for the development of the training material in
consultation with Customer Support/Technical Support and CS/TS will
be responsible for the front-of-class delivery of the material, in
consultation with my group.
I know it sounds very nebuleous, but in reality, it is more defined
that it sounds.
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