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... had problems with WebHelp opening.
It sounds like a security problem.
Are you using Internet Explorer, and are you allowed to change the
security settings? Go to a more relaxed general setting, and also relax
any of the specific settings, such as popups, Active, zones, etc.
Actually, first try setting Firefox as your default browser, and see if
the problem persists. If the problem goes away, then you can go back to
IE knowing that the problem is the browser (or its settings) and not
something more general to your computers or network.
Kevin
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