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Does anyone out there have any experience with WebHelp (Blue-Sky's
solution to cross-browser, cross-platform help)?
I've been working with this and it's been miserable. Works great in
Internet Explorer, but in two different versions of Netscape, it
crashes. Then I tested it on a Mac, and it wouldn't work in either
browser. Then who knows about the other browsers out there, as I haven't
gotten to the point of testing them!
Blue-Sky sent me a long list of things to do, none of which worked. They
claim that WebHelp was tested on an older version of Netscape and that
the newer versions have a different Java engine that causes problems.
Wouldn't that warrant a service release of WebHelp?
Has anyone else experience such difficulty? Any thoughts or advice you
could share? I'm very close to giving up WebHelp and going to plain ole
HTML.
